The updated Vanbreda app is on its way!
We’ll soon be launching an updated version of your Vanbreda app.
With a fresh look, simplified navigation and additional support, your digital experience will be better than ever. Everything will continue to work as you’re used to. The app will be updated automatically between 29/04/2025 and 03/05/2025.
What about logging in?
• In most cases, you’ll stay logged in.
You won’t have to undertake any action.
• Did you get logged out? No worries.
In the week of 20 April, you’ll receive a message at your usual email address with all the information you need to log in again.
What is changing?
1
A fresh, user-friendly design
The app will soon look more modern and feel more intuitive – even if you’re less familiar with digital tools.
2
Comprehensive support
There will be a new help section in the app. This will allow you to quickly find answers to frequently asked questions and take immediate action.
3
Also available on your computer
In addition to your smartphone or tablet, you’ll now also be able to log in via app.vanbreda.be – with exactly the same features.
4
Greater focus on accessibility
The new app has been designed with readability and accessibility in mind. Examples include larger buttons, clear contrasts and screen reader support. This way, everyone can use the app comfortably, regardless of their abilities.
5
Transparent processing through combined steps
To make submitting your claims easier, we’re combining different steps into a single process wherever possible. An example? In some cases, we’ll merge your medical expenses and related hospitalisation claims. This makes the process more organised and efficient.
6
More insight into your policy terms and conditions
Clarity about your insurance is crucial. The updated app will give you direct access to your policy details wherever possible. This way, you’ll know exactly which costs are covered and under which conditions.
Still have questions?
Visit app.vanbreda.be/support. We’ll be happy to help you there.
Be sure to consult our handy FAQ manuals:
You don’t need to take any further action. The app will be updated automatically. We’ll keep you informed about the update and guide you step by step where necessary.
Vanbreda – always by your side, also digitally.
