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An error message appears. What should I do?

  • In the menu at the bottom of the screen you tap on More – Contact & Support to contact us:
  • Describe the error message as good as possible and add information about your smartphone and operating system (Android/iOS version). It will enable us to help you quickly.

Frequently asked questions

How do I install the Vanbreda app?

Go to the Play Store/App Store, enter ‘Vanbreda’ and download the app.

Can I install and use the app on various devices?

Yes, you can easily install the app on a variety of devices and load your cards per device. If you request your cards via the app, you will receive an e-mail with a link to activate your cards. You can use this link to activate your cards on different devices.

How do I activate my cards?

As soon as Vanbreda has processed your request, you will receive a new e-mail at the e-mail address you provided. Open this e-mail on your smartphone and tap ‘Load cards in HealthCare App’. The cards available to you will automatically be loaded into your profile.

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