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Why are outpatient expenses refused because they are outside the pre hospitalisation period of the admission?

Our reimbursement is always calculated according to your policy conditions. Your insurance reimburses outpatient expenses that fall within the pre and post hospitalisation period and that are directly related to your admission.

Outpatient expenses that fall outside this period are not covered by your hospitalisation insurance, even if they are related to your admission. Expenses with a performance or purchase date outside the covered period cannot be submitted.

You can find out how long the pre and post hospitalisation period is in your policy conditions.

Frequently asked questions

What is the pre-post period?

Hospitalisation often involves other costs that you do not incur during the hospitalisation itself, but which are related to it. For example, medication, visits to a specialised doctor, physiotherapy or medical examinations before or after your admission.

Why does Vanbreda refuse certain costs?

Not all costs are covered: for example, non-medical costs (wifi, telephone, care products) will never be reimbursed by your insurance company. For an overview of the costs, exemptions, limits and restrictions covered, please refer to your policy conditions.

Why does Vanbreda withhold an exemption? Isn't there a refund?

The exemption is the amount of the covered costs that you have to pay yourself. In the case of hospitalisation insurance, this exemption applies to each insured person. Do you have ambulatory insurance? In that case, the exemption can apply both per insured person and per family.
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